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31 - 40 of 555 Job(s)

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REQUIRED CUSTOMER SERVICE REPRESENTATIVE

2 to 4 years Philippines

Keyskills : Customer Service Representative,Communication Skills,IT Support,Management Job Description : A leading Company Looking for an experienced Customer Service Representative in Philippines.

Job Details:

* Identify and assess customers’ needs to achieve satisfaction.

* Provide accurate, valid and complete information by using the right methods/tools.

* Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure
resolution.

* Follow communication procedures, guidelines and policies.

* Provide highly responsive service and support to our customers and agents in a courteous, professional, and efficient
manner.

* Manage and prioritize customer needs and requests; answer questions and solve customer problems promptly and
effectively.

Job Requirements:

* Minimum 2 years experience is required.

* Computer and Web proficient.

* Degree/Diploma Holder.

* Good communication Skills.

View Job

KYC/CDD COMPLIANCE - Intl Bank

0 to 5 years Hong Kong

Keyskills : Banking Operations,Customer Care,Customer Service,Customer Relationship,Communication Skills Job Description : Duties:

Perform Know-Your - Customer and Customer Due Diligence on Clients

Conduct negative news search and name screening of clients

Validate the source of wealth of customers

Make sure account opening of clients are following rule and regulations

Requirements:

Degree in Business/Finance or related disciplines

Prior experience in CDD / KYC

Proficiency in both English and Chinese

Must be a customer oriented

Be a smart and presentable with good communication skills.

View Job

CUSTOMER RELATION OFFICER

0 to 5 years Hong Kong

Keyskills : Customer Relationship,Customer Relation Officer,Customer Service,Customer Handling,Communication Skills Job Description : Duties:

Arranging innovative services for customers by maintainig the organizations' strategies, rules

Taking information from customers and entering it on a database.

Reply customer enquiries or passing them on to the appropriate department.

Ensure the customer's experience is a positive one.

Requirements:

High School Diploma (minimum)

Excellent command in English/Chinese and Thai

Excellent communication and customer service skills

Be a smart and presentable person.

Previous relevant experience is preferred.

View Job

CUSTOMER SERVICE ASSOCIATE

0 to 5 years Hong Kong

Keyskills : Customer Care,Customer Service,Customer Relationship,Communication Job Description : Duties:

Arranging innovative services for customers by maintainig the organizations' strategies, rules

Taking information from customers and entering it on a database.

Reply customer enquiries or passing them on to the appropriate department.

Ensure the customer's experience is a positive one.

Requirements:

Previous relevant experience preferred.

Fluency in Chinese, English, Cantonese and Mandarin

Good communication and customer service skills.

Be a smart and presentable person.

View Job

REQUIRED CALL CENTER AGENT

1 to 3 years Philippines

Keyskills : Call Center Agent,Communication Skills,IT Support,Management Job Description : A leading Company Looking for an experienced Call Center Agent in Philippines.

Job Details:

* Enhance the customer journey in a professional and polite manner at all times.

* Ensure that all compliance procedures are adhered to at all times.

* Ensure that all contacts (successful or otherwise) are recorded on our back office system.

* Contact potential or existing customers to inform them about a product.

* Answer questions about products or the company.

* Enter and update customer information in the database.

Job Requirements:

* Minimum one year experience is required.

* IT Skills.

* Bachelor’s Degree Holder.

* Good communication Skills.

View Job

REQUIRED CALL CENTER AGENT

2 to 4 years Philippines

Keyskills : Call Center Agent,Communication Skills,IT Support,Management Job Description : A leading Company Looking for an experienced Call Center Agent in Philippines.

Job Details:

* Obtains client information by answering telephone calls; interviewing clients; verifying information.

* Determines eligibility by comparing client information to requirements.

* Establishes policies by entering client information; confirming pricing.

* Informs clients by explaining procedures; answering questions; providing information.

* Maintains communication equipment by reporting problems.

* Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.

Job Requirements:

* Minimum 2 years experience is required.

* Computer and Web proficient.

* Bachelor’s Degree Holder.

* Good communication Skills.

View Job

CUSTOMER SERVICE AMBASSADOR - Wet Market & Mall

1 to 5 years Hong Kong

Keyskills : Customer Service,Customer Relationship,Communication,Interpersonal Skills,Presentation Skills Job Description : Duties:

Handling new wet market, reception and shopping mall management

Handling member points and gift redemption, assisting in the organization of on-site event planning and festival arrangements

Provide customer service and handling paperwork.

Requirements:

Min 1 year or more customer service experience is preferred

Skills in MS Word, MS Excel, MS PowerPoint, Chinese typing

Good Command in English, Mandarin , Cantonese

Excellent communication and customer service skills.

Be a smart and presentable person.

View Job

CUSTOMER RELATION SPECIALIST - Contract Renewal Team

1 to 5 years Kwai Hing Station, Kwai Chung, Hong Kong

Keyskills : Customer Relationship,Customer Service,Communication,Contract Management,Interpersonal Skills Job Description : Duties:

Arranging innovative services for customers by maintaining the organizations' strategies, rules

Handle hotline services and answer enquires for customers.

Promote mobile services / products to selected customers by phone in order to meet preset sales target;

Requirements:

1 year relevant work experience, preferably in customer service/ outbound/ mobile sales;

Able to work even under pressure

Be a smart and presentable.

Good communication and customer service skills;

View Job

REQUIRED CALL CENTER AGENT

5 to 8 years Philippines

Keyskills : Call Center Agent,Communication Skills,IT Support,Management Job Description : A leading Company Looking for an experienced Call Center Agent in Philippines.

Job Details:

* Manage daily ticketing queues.

* Respond to and resolve cases raised by the Collections and Sales Team.

* Timely management of cases.

* Demonstrate knowledge of products and services offered.

* Provides excellent customer service satisfaction and attention to detail.

* Communicate with the team in resolving invoice disputes.

Job Requirements:

* Minimum 5 years experience is required.

* IT Skills.

* Degree/Diploma Holder.

* Good communication Skills.

View Job

CUSTOMER SERVICE OFFICER

3 to 10 years Hong Kong

Keyskills : Helpdesk,Customer Service,Interpersonal Skills,Communication Skills Job Description : Duties:

Arranging innovative services for customers by maintainig the organizations' strategies, rules

Taking information from customers and entering it on a database.

Reply customer enquiries or passing them on to the appropriate department.

Ensure the customer's experience is a positive one.

Requirements:

Diploma level in business or above is preferred

Minimum 3 years shipping experience required

Knowledge of Microsoft Dynamics NAV or other enterprise resource planning (ERP) software system is preferred

Good command in both spoken and written English and Chinese (including Mandarin)

Proficiency in Microsoft Word, Excel

View Job

KYC/CDD COMPLIANCE - Intl Bank

2 to 5 years Hong Kong

Keyskills : Customer Relationship,Customer Service,Compliance,Communication Skills,Interpersonal Skills Job Description : Duties:

Perform Know-Your - Customer and Customer Due Diligence on Clients

Conduct negative news search and name screening of clients

Validate the source of wealth of customers

Make sure account opening of clients are following rule and regulations

Requirements:

Degree in Business/Finance or related disciplines

Prior experience in CDD / KYC

Proficiency in both English and Chinese

Must be a customer oriented

Be a smart and presentable with good communication skills.

View Job

REQUIRED CALL CENTER REPRESENTATIVE

1 to 3 years Philippines

Keyskills : Call Center,Services Representative,Communication Skills,Management Job Description : A leading Company Looking for an experienced Call Center Representative in Philippines.

Job Details:

* Manage and resolve customer complaints

* Answering questions about the product or service.

* Ensuring customer satisfaction.

* Identify and escalate issues to supervisors.

* Provide product and service information to customers.

* Research required information using available resources.

Job Requirements:

* Minimum one year experience is required.

* IT Skills.

* Degree/Diploma Holder.

* Good communication Skills.

View Job

Customer Relation Executive -Call Centre

1 to 5 years Hong Kong

Keyskills : Customer Relationship,Customer Service,Customer Support,Customer Care,Communication Skills Job Description : Duties:

Arranging innovative services for customers by maintainig the organizations' strategies, rules

Taking information from customers and entering it on a database.

Reply customer enquiries or passing them on to the appropriate department.

Ensure the customer's experience is a positive one.

Requirements:

F.6 or above

Minimum 1 year experience in customer service (fresh graduate also welcomed)

Good interpersonal and communication skills

Good command over English and Chinese

View Job

CUSTOMER SERVICE ASSOCIATE

0 to 5 years Hong Kong

Keyskills : Helpdesk,Customer Service,Customer Handling,Communication Skills,Interpersonal Skills Job Description : Duties:

Arranging innovative services for customers by maintainig the organizations' strategies, rules

Taking information from customers and entering it on a database.

Reply customer enquiries or passing them on to the appropriate department.

Ensure the customer's experience is a positive one.

Requirements:

Previous relevant experience preferred.

Fluency in Chinese, English, Cantonese and Mandarin

Good communication and customer service skills.

Be a smart and presentable person.

View Job

REQUIRED CALL CENTER AGENT

1 to 3 years Philippines

Keyskills : Call Center Agent,Communication Skills,IT Support,Management Job Description : A leading Company Looking for an experienced Call Center Agent in Philippines.

Job Details:

* Enhance the customer journey in a professional and polite manner at all times.

* Ensure that all compliance procedures are adhered to at all times.

* Ensure that all contacts (successful or otherwise) are recorded on our back office system.

* Managing large amounts of inbound and outbound calls in a timely manner Following call center "scripts" when handling
different topics

* Identifying customers' needs, clarify information, research every issue and providing solutions and upselling.

Job Requirements:

* Management Skills.

* Graduate Holder.

* Minimum one year experience is required.

* Good communication Skills.

View Job

CUSTOMER RELATION SPECIALIST

1 to 5 years Kwai Hing Station, Kwai Chung, Hong Kong

Keyskills : Customer Service,Customer Relationship,Customer Handling,Communication,Interpersonal Skills Job Description : Duties:

Arranging innovative services for customers by maintainig the organizations' strategies, rules

Handle hotline services and answer enquires for customers.

Promote mobile services / products to selected customers by phone in order to meet preset sales target;

Requirements:

1 year relevant work experience, preferably in customer service/ outbound/ mobile sales;

Able to work even under pressure

Be a smart and presentable.

Good communication and customer service skills;

View Job

CUSTOMER SERVICE OFFICER - Banking

1 to 5 years Hong Kong

Keyskills : Communication,Customer Handling,Customer Service,Banking,Analytical Skills,Interpersonal Skills Job Description : Duties:

Promote banking products when customer's needs are being identified

Perform cross-team support in Customer Contact Centre to ensure the provision of premium phone banking services

Manage customer enquiries by phone and process customer requests in a professional manner

Requirements:

HKDSE/HKCEE or above or other equivalent professional qualifications

Minimum 1 year of retail banking or Call Centre experience preferred

Proficiency in Cantonese and English, fluency in Putonghua is a plus

Excellent communication and customer service skills.

View Job

REQUIRED CUSTOMER SERVICE REPRESENTATIVE

2 to 4 years Philippines

Keyskills : Customer Service Representative,Communication Skills,IT Support,Management Job Description : A leading Company Looking for an experienced Customer Service Representative in Philippines.

Job Details:

* Document all client interactions and tasks immediately and accurately within the relevant CRM systems.

* Outbound calling to some existing clients with policy or claims updates.

* Assist with and provide accurate input for various reports and spreadsheets.

* Providing a professional and friendly service throughout.

* Account Management duties.

* Liaising with internal departments to help resolve issues.

Job Requirements:

* Minimum 2 years experience is required.

* At least 18 years old.

* Degree/Diploma Holder.

* Good communication Skills.

View Job

CUSTOMER SERVICE EXECUTIVE

2 to 5 years Hong Kong

Keyskills : Customer Care,Customer Relationship,Customer Service,Communication,Interpersonal Skills Job Description : Duties:

Arranging innovative services for customers by maintainig the organizations' strategies, rules

Taking information from customers and entering it on a database.

Reply customer enquiries or passing them on to the appropriate department.

Ensure the customer's experience is a positive one.

Requirements:

Degree holder

At least 2 years relevant experience in Media Advertising / Marketing

Be fluent in English & Mandarin

Excellent communication and customer service skills.

View Job

CUSTOMER SERVICE MANAGER

2 to 5 years Hong Kong

Keyskills : Customer Relationship,Customer Service,Communication,General Management,Interpersonal Skills Job Description : Duties:

Arranging innovative services for customers by maintainig the organizations' strategies, rules

Taking information from customers and entering it on a database.

Reply customer enquiries or passing them on to the appropriate department.

Ensure the customer's experience is a positive one.

Requirements:

Bachelor Degree is preferred

Experience in leading others in customer service/order management/ operations type work

Working knowledge in ERP system (eg. SAP) is a plus

Proficiency in English and Mandarin

Excellent customer service attitude-skills.

View Job

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