Required Customer Service Representative

Job Description :

A leading Company Looking for an experienced Customer Service Representative in Philippines.

Job Details:

•  Identify and assess customers’ needs to achieve satisfaction.
• Provide accurate, valid and complete information by using the right methods/tools.
• Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure   resolution.
• Follow communication procedures, guidelines and policies.
• Provide highly responsive service and support to our customers and agents in a courteous, professional, and efficient   manner.
• Manage and prioritize customer needs and requests; answer questions and solve customer problems promptly and   effectively.

Job Requirements:

• Minimum 2 years experience is required.
• Computer and Web proficient.
• Degree/Diploma Holder.
• Good communication Skills.