Required Call Center Agent

Job Description :

A leading Company Looking for an experienced Call Center Agent in Philippines.

Job Details:

•  Enhance the customer journey in a professional and polite manner at all times.
• Ensure that all compliance procedures are adhered to at all times.
• Ensure that all contacts (successful or otherwise) are recorded on our back office system.
• Managing large amounts of inbound and outbound calls in a timely manner Following call center "scripts" when handling   different topics
• Identifying customers' needs, clarify information, research every issue and providing solutions and upselling.

Job Requirements:

• Management Skills.
• Graduate Holder.
• Minimum one year experience is required.
• Good communication Skills.