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A leading company looking for experienced QHSE Manager in Qatar.
Job Details:
* Ensure appropriate resources are provided to support a compliant business and to identify any systemic weaknesses.
* Maintain a contract risk register, reviewing QHSE risks and escalating where appropriate.
* Develop, maintain and improve the business Integrated Management System to underpin QHSE and operating standards.
* Implement the Crisis Management Plan across all Clusters and ensure robust line of escalation exists.
* Develop Business Continuity Plans for all Service streams and participate in any table top or live exercises to test the plans.
* Support the training and development of all staff to ensure awareness and understanding of QHSE Standards and the relevance to business objectives.
Job Requirements:
* Minimum 8 years experience in the field.
* Good Communication & Interpersonal Skills.
* Degree holder need to apply.
* Good Presentation skills.
A leading company looking for experienced Store Manager in Qatar.
* Meet sales goals by training, motivating, mentoring and providing feedback to sales staff.
* Ensure high levels of customers satisfaction through excellent service.
* Complete store administration and ensure compliance with policies and procedures.
* Maintain outstanding store condition and visual merchandising standards.
* Report on buying trends, customer needs, profits etc.
* Conduct personnel performance appraisals to assess training needs and build career paths.
* Previous relevant experience preferred.
* BS degree in Business Administration or relevant field.
* Good organizational skills.
Urgently looking for experienced Estimation Manager in Qatar.
* Maintain client relations by being lead contact of proposal for client.
* Identify and learn customer requirements for bid purposes.
* Coordinate bid inputs from all organizational departments.
* Coordinate with subcontractors to receive input on pricing on labor, materials and other costs.
* Participate pre and post bid meetings as required.
* Develop cost estimates and coordinate proposals for assigned estimating projects.
* Minimum Two years experience in the field.
We are looking for experienced Construction manager in Qatar.
* Coordinate and direct construction workers and subcontractors.
* Review the project in-depth to schedule deliverables and estimate costs.
* Oversee and direct construction projects from conception to completion.
* Prepare internal and external reports pertaining to job status.
* Plan ahead to prevent problems and resolve any emerging ones.
* Select tools, materials and equipment and track inventory.
* Minimum 15 years experience in the field.
* Excellent time and project management skills.
* Leadership and human resources management skills.
* Good Communication skills.
A leading company looking for experienced Warehouse manager in Qatar.
* Initiate, coordinate and enforce optimal operational policies and procedures.
* Oversee receiving, warehousing, distribution and maintenance operations.
* Adhere to all warehousing, handling and shipping legislation requirements.
* Plan work rotas, assign tasks appropriately and appraise results.
* Receive feedback and monitor the quality of services provided.
* Strategically manage warehouse in compliance with company’s policies and vision.
* Minimum Five years experience in the field.
* Excellent communication skills.
* Strong decision making and problem solving skills.
A leading company looking for experienced Outlet Manager in Qatar.
* Establish operational strategies to meet quality and customer service standards.
* Plan and assign daily workloads to outlet associates.
* Organize regular meetings to discuss about issues and updates.
* Address customer queries courteously and ensure customer satisfaction.
* Organize special events and entertainments to attract more customers.
* Maintain the outlet facility clean and safe.
* Obtain customer feedbacks and recommend necessary outlet operational changes.
* One year experience in the field.
* Appropriate Educational Qualification.
* Good Analyitical Skills.
We are looking for experienced Shift Manager in Qatar.
* Set performance metrics for each team member and then work with team members to make sure that all metrics are met.
* Meet with management once each week to discuss the company’s production goals and how the team is working to meet those goals.
* Assign each member of the team tasks based on their competencies and the needs of the group to meet production goals.
* Utilize the backgrounds and talents of crew supervisors to enhance their abilities and groom them for future management roles.
* Develop a work environment that encourages compliance with company, state and federal safety and employment guidelines.
* Minimum One year experience in the field.
* Bachelor’s Degree in Business Administration or related field preferred.
- Daily round of the premises- Rectifications of issues with regards to facility- Updation of snag list on weekly basis- Stock verification, updation and procurements- Overlook on Security and Housekeeping work on daily basis.- Allocation of extra work to security and housekeeping when required- Handling visitor and VIP guest snack, lunch or dinner requirement,- Daily round of conference room prior to schedule meetings as per its requirement.- Ensure that no zero stock situations are created in office.- Ensure that all carpentry, plumbing and electrical work is complete when required.- Ensure that the shortage of (contracted staff) manpower does not cause any disruption in day to day work- Ensure that the housekeeping staff /facility management team works as per their rosters.- Data Management:- Updation of pantry, stationery and housekeeping material on daily basis in excel sheet.- Overview of transport MIS on monthly basis- Overview of calls MIS report of reception on monthly basis- Preparing Provision report on monthly basis.- Maintaining petty cash expenses report on monthly basis.- Invoice tracker - Data entry, verification and submission of all location and HO vendors bills on daily basis.- Updation of AMC tracker as per vendor contract dates- Tracking of printing and stationery stock- Administrative cost sheet on monthly basis.- Photocopier usage tracker updation on daily basis.- Ensure the contract file- Travel Desk- Overview on all travel booking (air, rail, bus and car booking) done from reception.- Verification of excel sheet maintained by receptionist on weekly basis.- Travel desk handed in absence of receptionist. (Flight/rail/bus, car and hotel booking)- Hotel/Air/car booking done for VIP guests and senior most employees.- Verify whether booking is done as per travel policy.- Tie up with hotels in Pan India, negotiation, renewal and updation in excel.- Checking of service level of all vendors (Air, Bus, rail, car and hotel booking vendors)- Co-ordiantion with location admin team for booking car locally when needed.- Vendor Management- Ensure that all AMC are renewed on time.- Ensure that service level of all the vendors is proper and as desired by the company.- Ensure that proper quotation and comparison is done before introducing new vendor on board.- Negotiation with vendors on rate and service when required.- Ensure that the contracts are signed with the service vendors as per entities.- Ensure that the vendor bill are booked on time and submitted to finance team as per the process defined by finance- Follow up with all locations for submission of proper bills on monthly basis with proper supporting and approvals- Follow up with all locations for submission of petty cash statement as per process defined by finance.- Coordination with location admin and finance for vendor payments.- Ensure that the expenses are in control for all locations, HO and take necessary action on same when required.- Other activities:- Ensure that the arrangements for extra events in and out side the office are conducted in smooth manner.- For any outs side meeting, training or events proper location is identified.- Post identification of location, vendor and venue to be identified.- Proper comparison between minimum 3 vendors to be done with negotiation when required.- Selection of venue post approval of budget.- Ensure that all required arrangement is done on time for respective events.- Ensure day to day query of employees with regards to courier, pantry, facility etc are closed on same or next day through mail, calls or personal attention.- Ensure that inward and outward courier tracker is maintained properly and documents are handed over to respective staff by dispatch team.- Handle inward and outward courier queries in absence of receptionist.- Handle inward and outward courier queries if not handled or replied as per time line by receptionist.- Handle escalation with regards to courier vendor service.- Ensure that the courier, stationery and other cost is low.- Ensure that access cards and photo identification card from company is been issued to all new joinees post data from HR.- Ensure that business cards are printed as per the requestors requirement post approval from their manager or HOD.- Ensure that company stationery like letter heads, window and non window envelopes, continuation sheets are printed, stocked, maintained and distributed to appropriate department as per their requirement (post approval)- Ensure that the expenses are billed to appropriate department and proper summary report is attached to all vendors bills- Coordinate and support all locations with regards to admin work.
• To develop and update customer service policies and procedures within the company rules and regulations.• Managing and monitoring with supervisors, team leaders, executives and sub agents to provide support and resolve issues;• Maintaining up-to-date knowledge of industry developments and involvement in networks;• Monitoring random calls to improve quality, minimize errors and track operative performance;• Build and maintain a positive working environment that attracts and retains high quality staff• Reviewing the performance of staff, identifying training needs and provide training sessions.• Recording statistics, user rates and the performance levels of the centre and preparing reports;• Handling the most complex customer complaints or enquiries;• Organising staffing, including shift patterns and the number of staff required to meet demand;• Training, motivating and retaining staff.• Forecasting and analysing data against budget figures on a weekly/monthly basis.• Should be fluent in English, Hindi. Knowledge of other languages will be an added advantage
Skill set
• Experienced in Call Center handling Financial Services,• Strong skills in forming new policies and procedures, keep up with new customer requirements.• Excellent interpersonal skills, and listening skills and the ability to communicate with a wide range of people.• Strong customer service ethic• Manage and motivate the team.• Adaptable to a range of activities in any given day• Flexible working, including potential evenings holidays and weekends.• Minimum Five year experience in call Centre managing a team.
Responsibilities• Service existing accounts and establish new accounts by planning and organizing daily work schedule to call on existing or potential clients.• Keep management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.• Recommend changes in products, service, and policy by evaluating results and competitive developments.• Monitor competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.• Resolve customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.• Contribute to team effort by accomplishing related results as needed.
Requirements
3-5 years of Experience/Expertise in Sales & Marketing in B2B and/orB2C companies; eCommerce experience a plus• Excellent communication skills with the ability to distill complex issues & detailed analysis into simple, structured frameworks with concrete action plans.• Comfort with ambiguity, uncertainty, and a rapidly evolving business landscape.• Practical business sense with the ability to translate between strategic business decisions and their operational implications.
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