Required Guest Service Officer

Job Description :

We are looking for a experienced Guest Service Officer in UAE.

Job Details:

•  Welcome customers upon entrance and confirm reservations.
•  Act as the point of reference for guests who need assistance or information and attend to   their wishes and requirements.
•  Understand customer’s needs and provide them with personalized solutions by suggesting   activities and facilities provided by the hotel.
•  Arrange events, excursions, transportation etc. upon request from hotel residents.
•  Answer the phone and make reservations, take and distribute messages or mail and redirect   calls.
•  Respond to complaints and find the appropriate solution.

Job Requirements:

• Excellent communiaction skill.
• Should have experience in similar field.
• Should be Polite and confident.
• Any Graduation.
• Be a smart and presentable person.