Looking For Customer Service Representative

Job Description :

We are looking for an experienced Customer Service Representative in UAE.

Job Details:

• Calmly attempts to resolve and de-escalate any issues.
• Maintains and updates customer information as necessary.
• Talks to customers over the phone, email, online chat or social media to   resolve their questions or concerns.
• Tracks call-related information for auditing and reporting purposes.
• Provides feedback reports on call issues related to downtime and/or   training issues.
• Escalates calls to supervisor when necessary and appropriate.

Job Requirements:

• Only Female candidates need to apply.
• Graduate holder.
• Minimum one year experience in the same field.
• Good communication skills.