Customer Service Executive With 2 Years Experience

Job Description :

We are looking for an experienced Customer Service Executive in UAE.

Job Details:

•  Keep records of customer interactions and transactions, recording details of     inquiries, complaints, and comments, as well as actions taken. 
•  Answer calls professionally to provide information about products     and services, take/ cancel orders, or obtain details of complaints. 
•  Responsible for taking inbound calls and making outbound calls to    the customers.
•  Refer unresolved customer grievances or special requests to designated     departments for further investigation.
•  Follow up to ensure that appropriate actions were taken on customers'    requests.

Job Requirements:

• Minimum two years experience in the same field.
• Graduate holder.
•  Excellent English communication skills.
• Proficient in MS Office.