Customer Service Representative

Job Description :

Looking for an experienced Customer Service Representative in Qatar.

Job Details:

•  Generate sales leads.
• Identify and assess customers’ needs to achieve satisfaction.
• Build sustainable relationships and trust with customer              accounts through open and interactive communication.
• Provide accurate, valid and complete information by using        the right methods/tools.
• Meet personal/customer service team sales targets and call        handling quotas.
• Handle customer complaints, provide appropriate solutions        and alternatives within the time limits; follow up to ensure        resolutionKeep records of customer interactions, process            customer accounts and file documents.

Job Requirements:

• Minimum one year experience is required.
• IT Skills.
• Good Communication Skills.
• Management Skills.