Customer Service Representative

Job Description :

We are looking for an experienced Customer Service Representative in Qatar.

Job Design:

•  Manage large amounts of incoming calls.
•  Generate sales leads.
•  Identify and assess customers’ needs to achieve satisfaction.
•  Build sustainable relationships and trust with customer accounts through    open and interactive communication.
•  Follow communication procedures, guidelines and policies.
•  Take the extra mile to engage customers.

Job Requirements:

•  Excellent communication and presentation skills.
•  Strong phone contact handling skills and active listening.
•  High school degree holder.
•  Familiarity with CRM systems and practices.