It Helpdesk Support

Job Description :

Requires an experienced IT Helpdesk Support in Qatar.

Job Details:

• Serve as the first point of contact for customers seeking technical assistance over   the phone or email.
• Perform remote troubleshooting through diagnostic techniques and pertinent   questions.
• Determine the best solution based on the issue and details provided by customers.
• Walk the customer through the problem-solving process.
• Direct unresolved issues to the next level of support personnel.
• Provide accurate information on IT products or services.

Job Requirements:

• Minimum Two years of experience in Microsoft SQL Server database.
• Preferred with Qatari driving license.
• Transferable Visa.
• Good Experience in various OS and Cloud Services.