Customer Care Executive

Job Description :

Looking for an experienced Customer Care Executive in Qatar.

Job Details:

• Manage large amounts of incoming calls.
• Identify and assess customers’ needs to achieve satisfaction.
• Build sustainable relationships and trust with customer accounts through open and interactive communication.
• Provide accurate, valid and complete information by using the right methods/tools.
• Meet personal/customer service team sales targets and call handling quotas.
• Follow communication procedures, guidelines and policies.

Job Requirements:

• Strong phone contact handling skills and active listening. 
• Minimum One year experience in same field.
• Excellent communication and presentation skills.
• Ability to multi-task, prioritize, and manage time effectively.