Customer Service Execuitve

Job Description :

Requires an experienced Customer Service Executive in Qatar.

Job Details:

• Manage large amounts of incoming calls.
• Identify and assess customers’ needs to achieve satisfaction.
• Maintains customer records by updating account information. 
• Provide accurate, valid and complete information by using the right methods/tools.
• Meet personal/customer service team sales targets and call handling quotas.
• Follow communication procedures, guidelines and policies.

Job Requirements:

• Minimum one year experience in same field.
• Excellent Communication and presentation skills.
• Ability to multi-task, prioritize, and manage time effectively.
• Good Computer skills.