Customer Service Team Leader

Job Description :

Looking for an experienced Customer Service Team Leader in Qatar.

Job Details:

* Ensures employees have appropriate training and other resources to perform their jobs.

* Responds to and resolves employee relations issues expressed by team members.

* Creates and maintains a high-quality work environment so team members are motivated to perform at    their highest level.

* Addresses disciplinary and/or performance problems according to company policy.

* Prepares warnings and communicates effectively with employees on warnings and makes                          effective/appropriate decisions relative to corrective action as required.

* Assists the manager with daily operation of the call center to include the development, analyses and       implementation of staffing, training, telemarketing, scheduling and reward/recognition programs.

Job Requirements:

* Good communication skills.

* Minimum one year experience is required.

* Degree/Diploma Holder.

* Male/Female can apply.