Customer Service Staff

Job Description :

Looking for an experienced Customer Service Staff in Qatar.

Job Details:

* Attracts potential customers by answering product and service questions; suggesting information           about other products and services.

* Opens customer accounts by recording account information.

* Maintains customer records by updating account information.

* Resolves product or service problems by clarifying the customer's complaint; determining the cause of    the problem; selecting and explaining the best solution to solve the problem; expediting correction or        adjustment; following up to ensure resolution.

* Maintain financial accounts by processing customer adjustments

* Recommend potential products or services to management by collecting customer information and          analyzing customer needs.

Job Requirements:

* Good communication skills.

* Minimum 2 years experience is required.

* IT Skills.

* Degree/Diploma Holder.