Senior Customer Service Executive

Job Description :

Looking for an experienced Senior Customer Service Executive in Qatar.

Job Details:

* Participate in recruiting and training of fresh customer service employees.

* Respond to inquiries and queries from customers and provide a thorough and speedy resolve.

* Handle complicated and unresolved issues from less experienced personnel.

* Deliver appropriate and relevant information, and when not in the position to, refers customer(s) to            appropriate department.

* Supervise the activities of lesser customer service representatives in the accomplishment of customer    care goals.

* Develop strategies and plans for customer support.

Job Requirements:

* Good communication skills.

* Minimum 2 years experience is required.

* Degree/Diploma Holder.

* Male/Female can apply.