Required Customer Service Executive

Job Description :

Requires an experienced Customer Service Executive in UAE.

Job Details:

•  Oversee and drive back office provisioning of service delivery including onnet feasibility, access networks and customer order provisioning.
•  Drive system and process improvement projects to ensure timely and cost effective provisioning of orders in ILD, NLD and MAN networks. Ensure availability of inventory of network systems and bandwidth in provisioning on networks.
•  Analyze need for capacity augmentation/ optimization to address capacity crunch in networks. Plans, organizes and directs all operations with respect to installation support, network service and major moves. Identify and lead implementation for any new network updates.
•  Responsible for the configuration of telecom infrastructure and/or network components to meet design specifications. Manage and monitor planning and delivery of orders in terms of configuration management.

Job Requirements:

• Graduate holder.
• One year experience in the same field.
• Good communication skills.
• Computer skills.