Customer Care Executive In Calicut

Job Description :

Urgently Looking for an experienced Customer Care Executive in Calicut, Kerala.

Job Details:

•  Managing incoming calls and customer service inquiries.
• Identifying and assessing customers' needs to achieve satisfaction.
• Build sustainable relationships and trust with customer accounts through open and interactive communication.
• Provide accurate, valid and complete information by using the right methods/tools.
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.

Job Requirements:

• Bachelors Degree Holder.
• Minimum one year experience is required.
• Management Skills.
• Good Communication Skills.