Customer Service Representative- Saudi Arabia

Job Description :

Looking for an experienced Customer Service Representative in Saudi Arabia.

Job Details :

•  Answers incoming customer calls regarding billing issues, product problems, service questions and general client concerns.
•  Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller.
•  Update customer information in the customer service database during and after each call.
•  Work with the management team to stay updated on product knowledge and be informed of any changes in company policies.
•  Impact the company's bottom line by problem solving and turning frustrated clients into repeat customers.

Job Requirements:

• Graduate holder.
• One year experience in the same field.
• Good computer skills.
• Time management skills.