Required Support Analyst In Canada

Job Description :

Urgently looking for an experienced Support Analyst in Canada.

Job Details:

• Perform all tasks related to the day-to-day operations of CMS, LMS, Google Apps and other on demand applications.
• Manage a fast-paced queue of support requests, driving all issues to resolution with a strong focus on customer satisfaction and efficient task execution.
• Maintain and demonstrate 100% compliance with all written policies and Sarbanes-Oxley user and change management controls.
• Assist in the configuration and maintenance of sandbox environments to facilitate success development and QA testing of new on demand features and functionality.

Job Requirements:

• Minimum one year experience is required.
• Degree/Diploma Holder.
• IT Skills.
• Good Communication Skills.