Product Support Engineer In Trivandrum

Job Description :

Urgently Looking for an experienced  Product Support Engineer in Trivandrum,Kerala.

Job Details:

•  Follows customer issues through to completion to ensure resolution and customer satisfaction have been achieved.
• Works with engineering on hardware and software testing and reviews to assist in Quality release.
• Assist in creating technical documents, and training material.
• Participates in off-site travel to customer locations.
• Provides immediate customer assistance for emergency and URGENT fixes as defined in service definition.
• Creates temporary work-around for immediate customer issues where appropriate.

Job Requirements:

• Minimum 2 years experience is required.
• Bachelors Degree in Computer Science.
• IT Skills.
• Good Communication Skills.