Call Center Agent

Job Description :

Urgently looking for an experienced Call Center Agent in Qatar.

Job Details:

•  Researching required information   using available resources.
• Handling and resolving customer   complaints regarding product sales   to customer service problems.
• Providing customers with the   organization’s service and product   information.
• Processing forms, orders, and   applications requested by the   customers.
• Identifying, escalating priority issues   and reporting to the high-level   management.
• Routing inbound calls to the   appropriate resources.

Job Requirements:

• High School Diploma.
• Two years experience in same field.
•  Good computer skills.
• Good multi-tasking skills.