Telephone Operator In Uae

Job Description :

Urgently looking for an experienced Telephone Operator in UAE.

Job Details:

•  Operates switchboard and routes   incoming calls to appropriate   departments.
• Places out-of-state and international   calls; schedules and coordinates   conference calls as required.
• Utilizes public address, paging, and   voice mail systems to ensure proper   routing of calls.
• Collects and verifies campus   directory information, to include   telephone numbers, addresses, etc;   performs data entry into a   computerized database for inclusion   in the campus directory.
• Researches and provides specific   directory information to both   internal and external inquirers, as   required, in accordance with policy   and procedure pertaining to the   disclosure of directory information.
• Performs various clerical duties as   required, including logging and   routing incoming mail, light typing,   and preparation of outgoing mail.

Job Requirements:

• High School Diploma.
• Two years experience in same field.
•  Knowledge of customer service   standards and procedures.
•  Clerical and basic office skills.