Required Customer Service Representative

Job Description :

A leading Company Looking for an experienced Customer Service Representative in Philippines.

Job Details:

•  Maintain and update progress status on open calls on the system to ensure customer SLA’s are maintained.
• Ensure calls are answered efficiently and within our contractual SLA agreements.
• Ensure excellent customer service skills and relations with engineers and contractors at all times.
• Providing a professional and friendly service throughout.
• Account Management duties.
• Liaising with internal departments to help resolve issues.

Job Requirements:

• Minimum one year experience is required.
• Management Skills.
• Degree/Diploma Holder.
• Good communication Skills.