Required Call Center Specialist

Job Description :

A leading Company Looking for an experienced Call Center Specialist in Philippines.

Job Details:

• Maintain the call center database and update the contact log.
• Provide service by answering customer questions and offering assistance.
• Handle customer complaints under company guidance and seek assistance when needed.
• Offer suggestions for streamlining processes and increasing efficiency.
• Report malfunctioning equipment and software to supervisors.
• Participate in educational opportunities in order to keep your job knowledge up to date.

Job Requirements:

• Minimum one year experience is required.
• IT Skills.
• Degree/Diploma Holder.
• Good communication Skills.