Front Desk Agent In Uae

Job Description :

Looking for an experienced Front Desk Agent in UAE.

Job Details:

•  Promptly and effectively deals with guest requests and complaints.
•  Answer all incoming calls and redirect them or keep messages.
•  Prepare outgoing mail by drafting correspondence, securing parcels etc.
•  Maintain a high level of professional appearance and demeanor.
•  Maintain billing accuracy for all guest accounts.
•  Employ attention to detail in order to ensure security of guest room access.
•  Resolve discrepancies on the room status report with Housekeeping.

Job Requirements:

• High School Diploma.
•  Customer service attitude.
• Minimum One year experience.
•  Excellent customer service, communication & phone skills.