Required Call Center Agent

Job Description :

A leading Company Looking for an experienced Call Center Agent in Philippines.

Job Details:

•  Managing large amounts of inbound and outbound calls in a timely manner Following call center "scripts" when handling   different topics
• Identifying customers' needs, clarify information, research every issue and providing solutions and upselling.
• Answer questions about products or the company.
• Enter and update customer information in the database.
• Handle grievances to preserve the company s reputation.
• Keep records of calls and sales and note useful information.

Job Requirements:

• Minimum one year experience is required.
• IT Skills.
• Degree/Diploma Holder.
• Good communication Skills.