Reservation Agent In Uae

Job Description :

Urgently looking for an experienced Reservation Agent in UAE.

Job Details:

•  Making reservations for customers based on their various requirements and budgetary allowances.
•  Helping plan travel itineraries by suggesting local tourist attractions and places of interest.
•  Answering any questions customers might have about the reservation process.
•  Providing support to customers who may need to amend or cancel a reservation.
•  Follow proper escalation procedures when addressing guest concerns.
•  Ensure all incoming calls with courtesy and ensure efficient resolution of all guest inquiries for various   hotel services and operations.

Job Requirements:

•  High School diploma.
• Two years experience in same field.
•  Requires strong communication skills.
•  Excellent customer service skills.