It Helpdesk Technician Required

Job Description :

Looking for an experienced IT Helpdesk Technician in Saudi Arabia.

Job Details:

•  Monitor and respond quickly and effectively to requests received through the IT helpdesk.
• Monitor help desk for tickets assigned to the queue and process first-in first-out based on priority.
• Manage hardware and software configurations and settings to IT assets.
• Assist with onboarding of new users and offboarding existing users.
• Ensure each workstation has a computer, monitor, keyboard, mouse, docking station, and any additional specialized    equipment.
• Install, test and configure new workstations, peripheral equipment and software.

Job Requirements:

• BSc Computer Science.
• One year experience in the same field.
• Well versed in MS Office.
• Good communication skills in English.