Required Customer Care Associate

Job Description :

A leading Company Looking for an experienced Customer Care Associate in Philippines.

Job Details:

• Analyzing medical insurance claims for quality assurance.
• Resolving moderately routine questions following pre-established guidelines.
• Performing routine research on customer inquiries.
• Place calls with payers with regard to outstanding claims.
• Document the details of the calls made to payers in DBPMS and the client software.
• Coordinate with the team leader in following the processes.

Job Requirements:

• Minimum 2 years experience is required.
• Management Skills.
• Degree/Diploma Holder.
• Good communication Skills.