Required Customer Service Specialist

Job Description :

A leading Company Looking for an experienced Customer Service Specialist in Philippines.

Job Details:

•  Taking phone calls from customers.
• Answering questions about the product or service.
• Ensuring customer satisfaction.
• Maintain communications with Asia territory customers & suppliers to ensure their needs are met & issue resolution is   conducted in their preferred method(WeChat, etc.), time-zone & language (Mandarin).
• Request product quotations from suppliers & communicate to Sales team.
• Send purchase orders to suppliers as provided & requested by procurement team. Troubleshoot on any issues with   suppliers as required.

Job Requirements:

• Minimum one year experience is required.
• IT Skills.
• Degree/Diploma Holder.
• Good communication Skills.