Required Customer Service Specialist

Job Description :

A leading Company Looking for an experienced Customer Service Specialist in Philippines.

Job Details:

•  Exhausts all efforts in contacting by phone all assigned medical offices/facilities requesting that specific medical records.
• Obtain necessary patient information such as medical histories and insurance information and ensure that it is properly   processed and recorded.
• Assist patients in understanding how their insurance coverage works and calculate and present co-pays.
• Execute medical equipment and supplies orders from vendors and suppliers and ensure that they are expedited.
• Evaluates customer service assignments and determines actions required. Customer service tasks involve analysis and   new/customized approaches.
• Solves complex administrative and technical problems requiring breadth/depth of customer service knowledge.

Job Requirements:

• Minimum 2 years experience is required.
• IT Skills.
• Degree/Diploma Holder.
• Good communication Skills.