Required Healthcare Account Specialist

Job Description :

A leading Company Looking for an experienced Healthcare Account Specialist in Philippines.

Job Details:

•  Handle phone, email and chats professionally and friendly matter.
• Provide first level support in troubleshooting customer concern across the designated product range by analyzing   customer problems and asking the appropriat  questions to support resolution.
• Documenting concern and inquiries using the appropriate guidelines and procedures to ensure completeness and accuracy   of the records.
• Communication of concern investigation conclusions to customers through written reports and phone conversations.
•  To continually evaluate and identify opportunities to drive process improvements that positively impact team   performance and customer experience.

Job Requirements:

• Minimum one year experience is required.
• Management Skills.​​​​​​​
• Bachelor's degree Holder.
• Good communication Skills.
• Fluent in English.