Required Service Desk Manager

Job Description :

A leading Company Looking for an experienced Service Desk Manager in Philippines.

Job Details:

•  Participate in standardization programs in the organization.
•  Ensure that all customer concern are understood and provide resolution.
• Ensure proper coverage is maintained by support teams to customer deliverables.
• Characterize and control technical support policies and procedures.
• Work with Operations Managers to meet the goals and achievement of the company.
• Explain and operate capacity and target together with the customer assuring compliance to agreed goals.

Job Requirements:

• Minimum one year experience is required.
• Management Skills.
• Bachelor's degree Holder.
• Good communication Skills.
• Fluent in English.