Customer Service Coordinator (senior)

Job Description :

Duties:

• Communicate well with customer for assigned projects and other enquiries
• Process execution and documentation within given guidelines
• Reporting to CSAM team colleagues and / or KAM of relevant issues, like customer feedback, problems in executing of services
• Requirements:
• Previous relevant experience in customer service position
• Excellent communication and interpersonal skills
• Excellent customer service attitude-skills.
• Knowledge and skills in MS Excel, Word
• Fluency in spoken and written English, Mandarin and Cantonese