Looking For Network Engineer

Job Description :

Urgently requires an experienced Network Engineer in Saudi Arabia.

Job Details:

•  Handling phone calls to respond to network alarms and events for proactive network monitoring.
• Managing Trouble Tickets, Outage communications, and process escalations for internal and external customers.
• Generating, driving, and updating Trouble Tickets via internal ticketing system.
• Performing fault isolation, triaging, and repairing network events to ensure the health of our network.
• Working with external and internal Verizon organizations to coordinate and troubleshoot network events.
• Providing network technical assistance to external teams by communicating technical details to customer service centers,    technical support organizations, and executive management teams during network events and major outages.
• Enhance automation through scripting and robotics process automation (RPA) to improve team functions and efficiency.

Job Requirements:

• BSc Computer Science.
•  Experience in storage system SAN, NAS and DAS.
• One year experience in the same field.
• Fluent in English.