Required Call Center Representative

Job Description :

A leading Company Looking for an experienced Call Center Representative in Philippines.

Job Details:

•  Taking phone calls from customers.
• Answering questions about the product or service.
• Ensuring customer satisfaction.
• Manage large amounts of inbound and outbound calls in a timely manner.
• Follow communication “scripts” when handling different topics.
• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives.

Job Requirements:

• Minimum one year experience is required.
• IT Skills.
• Degree/Diploma Holder.
• Good communication Skills.