Required Customer Service Agent

Job Description :

A leading Company Looking for an experienced Customer Service Agent in Philippines.

Job Details:

•  Receives customer requests for unscheduled or scheduled service.
• Determines customer needs and matches appropriate skillset to the need.
• Coordinates with the Technician to communicate the action plan and services to be provided to the customer.
• Assisting with completing customer's applications for Government assistance.
• Making outbound calls to individuals interested in learning more about different services.
• Answer incoming customer phone calls and take appropriate action for each call.

Job Requirements:

• Minimum one year experience is required.
• Management Skills.
• Degree/Diploma Holder.
• Good communication Skills.