Customer Service Executive - Phone Banking,technology & Operations

Job Description :

Duties:

• Arranging innovative services for customers by maintainig the organizations' strategies, rules
• Provide one-stop service to credit card customers by handling phone enquiries and processing applications to enhance customer experience
• Make sure all operational and sales activities are in full compliance with both internal and external regulatory and compliance requirements
• Requirements:
• Degree holders preferred (any disciplines)
• Experience in call centre / banking industry
• Knowledge of credit card operations and banking services is a plus
• Excellent communication and customer service skills.
• Written and spoken English and Chinese.