Required Call Center Agent

Job Description :

A leading Company Looking for an experienced Call Center Agent  in Philippines.

Job Details:

•  Contact customers with outstanding repairs or advisories from an earlier MOT.
• Call customers to remind and book them in for annual services or repairs advised through their 'Vehicle Health Check'   process.
• Contact previous MOT customers prior to MOT due date.
•  Working in a target-driven environment, focusing on excellent customer service.
• Resolving customers’ queries the first time they are raised, liaising with other departments to ensure resolution.
• Proactively reviewing customer accounts when they call, to identify and resolve any future problems before they arise.

Job Requirements:

• Minimum one year experience is required.
• IT Skills.
• Degree/Diploma Holder.
• Good communication Skills.