Customer Service Representative

Job Description :

Duties:

• Arranging innovative services for customers by maintainig the organizations' strategies, rules
• Taking information from customers and entering it on a database.
• Reply customer enquiries or passing them on to the appropriate department.
• Ensure the customer's experience is a positive one.
• Requirements:
• Diploma (minimum)
• Minimum 1 year of relevant experience in customer/sales service(Japanese Electronic Industry is preferred)
• SAP operation experience is preferred
• Good command over written and spoken English, Chinese Mandarin & Japanese 
• Proficiency in MS Office