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- Required Technical Support Representative
Job Description :
A leading Company Looking for an experienced Technical Support Representative in Philippines.
Job Details:
- Diagnose and resolve technical hardware and software issues involving internet connectivity , email clients , IPTV , VOIP and more.
- Research required information using available resources.
- Follow standard processes and procedures.
- Identify and escalate priority issues per Client specifications.
- Redirect problems to appropriate resource.
- Accurately process and record call transactions using a computer and designated tracking software.
Job Requirements:
- Minimum one year experience is required.
- IT Skills.
- Degree/Diploma Holder.
- Good communication Skills.
Industry :
Other
Employment type :
Full time
Company Details :
Vital Call Center Link (VCC Link), Inc....view more
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