Front Desk Agent In Uae

Job Description :

Looking for an experienced Front Desk Agent in UAE.

Job Details:

•  Welcome guests upon their arrival and assign rooms.
•  Provide information about our hotel, available rooms, rates and amenities.
•  Respond to clients’ complaints in a timely and professional manner.
•  Upsell additional facilities and services, when appropriate.
•  Answer guest calls and record details of each conversation for future follow-up.
•  Report any accidents or injuries to senior management staff immediately.

Job Requirements:

•  High school diploma.
•  Excellent customer service skills.
• Two years experience in same field.
•  Excellent written and verbal communication skills.