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Required Service Desk Agent

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1 to 3 Years philippines
Service Desk,Communication Skills,Agency,Management 06-Jan-2020

Job Description :

A leading Company Looking for an experienced Service Desk Agent in Philippines.

Job Details:

  •  Provide service desk service via email, chat and call.
  • Handling the resulting incidents or Service Requests.
  • Diagnose and resolve hardware and software problems that arise as quickly as possible.
  • Responsible for initial assessment, research, and resolution of basic incidents and requests regarding the use of   application software products and/or infrastructure components.
  • Collecting information through a customer conversation, accessing support tools, and additional support staff.

Job Requirements:

  • Minimum one year experience is required.
  • IT Skills.
  • Degree/Diploma Holder.
  • Good communication Skills.

Industry :

Other

Employment type :

Full time

Company Details :

J-K NETWORK MANPOWER SERVICES

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