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Required Service Desk Analyst

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1 to 3 Years philippines
Service Desk Management,Communication Skills,IT Support,Management 04-Jan-2020

Job Description :

A leading Company Looking for an experienced Service Desk Analyst in Philippines.

Job Details:

  •  Handle and manage inquiries over phone/emails.
  • Receive and process requests/issues.
  • Ensure proper documentation.
  • Conduct initial troubleshooting to identify the issue and ensure resolution.
  • Troubleshoot various systems/servers/workstations.
  •  Supports Service Request Management and Service Restoration Management Level.

Job Requirements:

  • Minimum one year experience is required.
  • Knowledgeable in Computer application.
  • Degree/Diploma Holder.
  • Good communication Skills.

Industry :

Other

Employment type :

Full time

Company Details :

J-K NETWORK MANPOWER SERVICES

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