Customer Service Manager

Job Description :

Duties:

• Plan and implement sales & operational strategies to secure business objectives
• Conduct regular review meetings and update services with both internal & external customers
• Develop and maintain strong relationships across various levels
• Lead the customer service team and interact with customers
• Requirements:
• Proficiency in both spoken & written English and Chinese
• Minimum 8 years relevant experience in supporting sales
• Experience in FMCG is an advantage
• Excellent communication and customer service skills
• Be a smart and presentable person.