Account Service Officer

Job Description :

Duties:

• Perform as the interface for customers and internal working partners in handling complex commercial products, services enquiries and applications
• Perfectly handle customer service hotlines, provide ease of contact service, support account groups with effective order management and service coordination
• Requirements:
• High Diploma in Telecommunications / Business Administration / IT OR equivalent
• Minimum 2 years experience in customer account servicing
• Written and spoken English and Chinese skills
• Excellent analytical skills
• Good communication and customer service skills.