Required Customer Support Representative

Job Description :

A leading Company Looking for an experienced Customer Support Representative in Philippines.

Job Details:

•  Maintain basic knowledge of client products and/or services.   
• Prepare complete and accurate work including appropriately notating accounts as required.   
• Participate in activities designed to improve customer satisfaction and business performance.
• Offer additional products and/or services.   
• Track, document and retrieve information in call tracking database.   
• Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff.

Job Requirements:

• Minimum 2 years experience is required.
• Management Skills.
• Bachelor’s Degree Holder.
• Good communication Skills.