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Required Technical Support Engineer

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1 to 3 Years india
Technical Support?Engineer,Communication Skills,IT Support,Engineering 30-Dec-2019

Job Description :

A leading Company Looking for an experienced Technical Support Engineer in Kochi,Kerala.

Job Details:

  •  Ask customers targeted questions to quickly understand the root of the problem.
  • Track computer system issues through to resolution, within agreed time limits.
  • Talk clients through a series of actions, either via phone, email or chat, until they've solved a technical issue.
  • Refer to internal database or external resources to provide accurate tech solutions.
  • Ensure all issues are properly logged.
  • Prioritize and manage several open issues at one time.

Job Requirements:

  • Minimum one year experience is required.
  • IT Skills.
  • B TECH/Diploma Holder.
  • Good communication Skills.

Industry :

Engineering

Employment type :

Full time

Company Details :

Nandanam Jobs

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