Front Desk Agent In Uae

Job Description :

Looking for an experienced Front Desk Agent in UAE.

Job Details:

•  Welcome guests upon their arrival and assign rooms.
•  Respond to clients’ complaints in a timely and professional manner.
•  Upsell additional facilities and services, when appropriate.
•  Maintain updated records of bookings and payments.
•  Answer guest calls and record details of each conversation for future follow-up.
•  Report any accidents or injuries to senior management staff immediately.
•  Make reservations or appointments for guests who want to avail themselves of local entertainment or   services.

Job Requirements:

• High School Diploma. 
• Two years experience in same field.
•  Must possess excellent interpersonal skills.
•  Strong interpersonal and problem solving abilities.