Required Call Center Agent

Job Description :

A leading Company Looking for an experienced Call Center Agent in Philippines.

Job Details:

•  Enhance the customer journey in a professional and polite manner at all times.
• Ensure that all compliance procedures are adhered to at all times.
• Ensure that all contacts (successful or otherwise) are recorded on our back office system.
• Produce escalation alerts to a high and accurate standard ensuring key individuals within the business are kept informed.
• To make outbound calls to customers in order to request feedback on service delivery.
• To produce and deliver accurate data to the organisation.

Job Requirements:

• Minimum one year experience is required.
• IT Skills.
• Bachelor’s degree Holder.
• Good communication Skills.